LAST UPDATED: 02/02/2024

At Shaws Catering Equipment & Event Hire, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website.

1. Information We Collect:

a. Personal Information:

We may collect personal information, such as your name, email address, and contact details, when you register on our website, place an order, or subscribe to our newsletter.

b. Payment Information:

For online transactions, we collect payment information, including credit card details, to facilitate secure and efficient payment processing.

c. Website Usage Data:

We gather non-personal information such as your IP address, browser type, and device information to improve our website's functionality and user experience.

2. How We Use Your Information:

a. Order Processing:

We use your personal information to process and fulfill your orders, communicate order updates, and provide customer support.

b. Communication:

With your consent, we may send promotional emails, newsletters, or updates about our products and services. You can opt-out of these communications at any time.

c. Improving User Experience:

We analyse website usage data to enhance our website's functionality, personalize content, and improve user navigation.

3. Data Sharing:

a. Third-Party Service Providers:

We may share your information with trusted third-party service providers for purposes such as payment processing, order fulfilment, and analytics. These partners are obligated to maintain the confidentiality and security of your data.

b. Legal Compliance:

We may disclose your information as required by law or in response to a lawful request, including government or regulatory authorities.

4. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet or electronic storage is 100% secure.

5. Cookies:

We use cookies to enhance your browsing experience. You can configure your browser settings to reject cookies, but this may affect the functionality of certain features on our website.

6. Your Rights:

You have the right to access, update, or delete your personal information. If you have any concerns about the accuracy or use of your data, please contact us using the information provided below.

7. Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and the date of the last update will be modified accordingly.

8. Contact Us:

If you have questions, concerns, or requests regarding your privacy, please contact us via the options on our Contact page or simply click the button below.

By using our website, you consent to the terms outlined in this Privacy Policy.